Standard operating procedure for posting medication
Prescription medication
- Under no circumstances should flammable and/or toxic medication be sent via the post.
- Only under exceptional circumstances, such as a client is unable to collect medication themselves or send a representative to collect, can medication be posted.
- Prescription medication should only be posted at the request and consent of a veterinary surgeon.
- Prescription medication should be sent via Royal Mail recorded delivery, 1st class – check Royal Mail guidelines prior to sending.
Controlled drugs
- Schedule 2 and 3 controlled drugs are prohibited from being sent via the post.
- The posting of Schedule 4 and 5 controlled drugs is only permitted under the request and consent of a veterinary surgeon.
- Under exceptional circumstances, such as a client is unable to collect controlled drugs themselves or send a representative to collect may schedule 4 and 5 controlled drugs be posted.
- Controlled drugs must be sent 1st class by recorded and “signed for” delivery via a courier.
Preparing/packaging medication for posting
- Solid mediation (tablets, capsules) = sealed polythene bag.
- Liquid medication = leak proof container.
- Medication must be wrapped in an absorbent material, such as cotton wool.
- Medication must be placed in a well-padded and sealed envelope.
- The practice name and return address must be clearly visible.
We are working safely and will continue to provide care for your pets during the COVID-19 pandemic including local and national lockdowns. To help us with our new ways of working and to keep us all safe, please do not attend the practice unless you have called us first and have a pre-booked appointment. Thank you.
COVID-19 Update