Exciting changes at Newquay surgery

Moving to portacabins

In preparation for much needed, major refurbishment work starting at our Newquay branch on 5th October 2020, we will moving essential equipment into portacabins on site between Wednesday 30th September and Sunday 4th October.

During this time, Newquay will be taking telephone calls only and will redirect clients to our one of our other branches for urgent and emergency cases.

This is a temporary measure and from Monday 5th October, Newquay will resume a limited service from the onsite portacabins.

Temporary changes to our services from 5th October 2020

Given the degree of work taking place, and the ongoing COVID-19 restrictions still in place, things will be a little challenging for the next few months but we are more than confident that it will be worth it in the end!

The refurbishment work is due to complete in April 2021.

For the safety of our clients, their pets and our veterinary team, during the refurbishment, services will be limited to consultations and routine vaccinations.

You will also be able to collect pre-ordered repeat medications, flea and worm treatment and food from the portacabin.

All other procedures and emergencies will be dealt with at one of the following Clifton Villa sites. We will, of course, do our best to ensure you are booked in to an alternative surgery that suits you best.

• Clifton Villa, Coronation Terrace, Richmond Hill, Truro, TR1 3HJ
• Clifton Villia, Cross Street, Camborne, TR14 8EU
• Clifton Villa, Unit 3 Tregongon, Ruan Highlanes, TR2 5LD

There is NO change to our out of hours emergency service.

Changes to Newquay Following Refurbishment

On completion of the building work, Newquay will have:

• Four completely refurbished, air-conditioned consulting rooms
• Separate cat, dog and exotics kennelling
• Modern operating theatre
• Digital x-ray and ultrasound facilities
• Dedicated dental suite.

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During the refurbishment, our opening hours at Newquay will remain the same:

• Monday to Friday: 8am – 7pm
• Saturday: 9am – 1pm

To arrange a pre-booked appointment for your pet, please call us: 01637 851122

To help us with our new ways of working, and to keep us all safe, please call to book an appointment before attending the surgery. This includes for the collection of flea and worming treatment, other medication and food.

We are working safely and will continue to provide veterinary care during our refurbishment and the COVID-19 pandemic. We are here to help with telephone consultations and pre-booked appointments.

We can’t wait to welcome you to our much-improved Newquay surgery early in the New Year!