We are delighted to announce that we have received the level “OUTSTANDING” across all five of our sites for the RCVS Client Service Award.
An assessor from the Royal College of Veterinary Surgeons visited our sites over two days and rigorously scrutinized our approaches to client care.
We are the currently the only practice in Cornwall on the Royal College register to achieve this outstanding level in client care and we are very proud of all our team members who helped to achieve this.
Our practice manager, Carole Brown, commented: “We are all delighted with the award, the team works really hard to give our clients excellent service and receiving such high recognition has given us a strong sense of pride.
“This is fantastic reassurance for our clients that they are receiving the best service possible.”
We would like to thank our clients and their pets for their continued support.